Terms of Service
These Terms of Service (“Terms”) govern access to and use of Missed Calls Dental (“MCD” or the “Service”). Missed Calls Dental is owned and operated by AllyExporter LLC (“AllyExporter,” “we,” “us,” or “our”).
The Service is intended for dental practices and other authorized business users. If you accept these Terms on behalf of a business, you confirm that you are authorized to bind that business to these Terms.
Service
MCD provides business communication tools that may include virtual phone numbers, missed-call recovery, AI call answering, SMS follow-up, reply capture, opt-out handling, call transcripts and summaries, and related setup and support features. Available features may vary by plan and configuration.
MCD retains text transcripts and summaries generated from calls processed through the Service. MCD does not retain call audio recordings. You are responsible for providing any notices and obtaining any consents required for call transcription and communication with your callers.
Accounts and authorized use
You must provide accurate account and business information and keep it current. You are responsible for protecting account credentials, managing authorized users, and all activity performed through your account.
You may use the Service only for legitimate business purposes and in compliance with applicable laws, carrier requirements, and messaging policies.
Trial, billing, and cancellation
Any trial period, subscription price, included usage, overage charges, and billing frequency will be shown during signup or in your account. By providing a payment method, you authorize recurring subscription and usage charges according to the selected plan.
You may cancel through the available billing flow or by contacting support before the next billing period. Fees already incurred are non-refundable except where required by law or expressly agreed in writing.
Virtual phone numbers
Virtual phone numbers are provided for use with the Service and remain subject to availability, carrier rules, registration requirements, and platform restrictions. You do not acquire ownership of a number unless a separate written agreement expressly provides otherwise.
SMS and calling compliance
You are responsible for obtaining any consent required to call, text, or transcribe communications and for honoring opt-out requests.
You may not use the Service for unsolicited marketing, spam, fraud, fake urgency, misleading sender identity, illegal content, or any activity that violates applicable law or carrier policy. MCD supports standard STOP and HELP workflows, but you remain responsible for the legality and appropriateness of your communications.
You may not sell, rent, transfer, or share SMS opt-in data, mobile phone numbers, or messaging consent with third parties for their independent marketing purposes.
Clinic responsibility
You remain responsible for patient relationships, communications, scheduling decisions, clinical decisions, consent practices, privacy notices, and compliance review. Transcripts, summaries, and AI-generated responses may contain errors and should be reviewed when appropriate.
MCD provides communication tools and does not replace front-desk review, professional judgment, or clinic policies.
No medical or emergency service
The Service is not an emergency system and does not provide medical advice, diagnosis, treatment recommendations, prescriptions, or clinical triage. Clinics must instruct patients to call emergency services for emergencies and contact the clinic directly for clinical questions.
Data and privacy
You confirm that you have the necessary rights and lawful basis to provide data to the Service. AllyExporter may process that data only as necessary to operate, secure, support, and improve the Service, subject to the applicable Privacy Policy and written agreements.
Third-party services
The Service may depend on third-party providers for messaging, phone numbers, hosting, payments, email, analytics, artificial intelligence, and other infrastructure. Availability and delivery may be affected by those providers, carrier networks, recipient devices, filtering, outages, or regulatory requirements.
Service availability
We work to keep the Service reliable but do not guarantee uninterrupted operation, delivery of every message, successful recovery of every missed call, or complete accuracy of every transcript, summary, or AI-generated response.
Suspension or termination
We may suspend or terminate access if the Service is misused, payment fails, required registration or compliance information is missing, or continued use may create legal, carrier, security, or platform risk.
Intellectual property
The Service, software, branding, documentation, and related materials are owned by AllyExporter LLC or its licensors. These Terms grant only a limited, non-exclusive, non-transferable right to use the Service during an active subscription.
Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” AllyExporter disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, AllyExporter LLC will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages, including losses resulting from interrupted service, delayed or blocked communications, inaccurate transcripts or summaries, carrier filtering, missed appointments, or business interruption.
AllyExporter’s total liability arising from the Service will not exceed the amount paid for the Service during the 12 months preceding the event giving rise to the claim.
Electronic acceptance
By selecting a checkbox or button indicating acceptance, you intend to sign these Terms electronically. Your electronic acceptance has the same legal effect as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (“E-SIGN Act”), 15 U.S.C. § 7001 et seq.
You may retain a copy of these Terms by printing or saving this page.
Changes
We may update these Terms from time to time. The updated version will be posted on this page with a revised date. We may provide additional notice or require renewed acceptance when changes are material.
General terms
These Terms and any applicable written service agreement constitute the entire agreement concerning the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver of that provision.
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Contact
For questions about these Terms or your account, email [email protected].